For inquiries about concrete/road construction/mixing equipment quotes, agency cooperation, or after-sales support, our team is ready to assist you and build a win-win future together.
Jianxin Machinery has earned numerous honors with its exquisite craftsmanship and high-quality technology. We regard quality as our lifeblood and treat our customers as gods. Our customers are our everything. We will always adhere to the quality policy of being responsible for every process, every product, and every customer, and we will serve our customers wholeheartedly. Everything we do will be with your best interests in mind. We firmly believe that a sincere heart towards you will also receive a sincere return!
Jianxin Machinery Customer Service Team is here to answer all your questions
Zhengzhou Jianxin's unique customer service system will bring you high-quality, distinguished, and attentive services. You can easily get in touch with us through various channels. Afterwards, the customer service center will record your detailed needs, and within ten minutes, we will promptly arrange for dedicated personnel to serve you throughout the process, allowing you to enjoy fast and high-quality services from the very beginning.
Airports and stations are ready to receive at any time
Our professional luxury business car team is always ready for customers, so that they don't have to worry about transportation, visiting facilities, and on-site usage, making your cooperation with us smoother
Visits to enterprises, production workshops, and inspections of actual projects in use
The sales manager will guide the customer to visit the production site of the equipment and inspect the actual production line projects of the equipment being produced, allowing the customer to gain a more intuitive understanding of the enterprise and truly achieve peace of mind when purchasing and using the products.
Reach a consensus and sign an equipment order contract
Good quality comes from good enterprise management. After observation, the customer recognized the overall image, production capacity, and after-sales service team of the enterprise, and reached a consensus with them to sign a production order contract
A dedicated equipment transportation team ensures greater peace of mind for customers
After over three decades of development, the enterprise now boasts a dedicated equipment transportation team. As the saying goes, "time is money," and this team guarantees that the equipment will arrive at the customer's hands as scheduled
After-sales service
For every equipment sales order, the company will dispatch technical personnel to the site to guide customers in equipment installation. These technicians are skilled and experienced, working diligently and innovatively. To date, they have successfully completed the installation and commissioning tasks of thousands of large and small engineering projects, and have helped customers train operators until they can operate independently.
Installation team
After over two decades of development, Zhengzhou Jianxin Machinery Manufacturing Co., Ltd. now boasts a mature and specialized after-sales installation team. They are skilled and experienced, dedicated to their work, and innovative. To date, this team has completed thousands of installation and debugging tasks both domestically and internationally, and has assisted customers in training their operators until they are fully capable of independent operation and can handle routine troubleshooting.
Jianxin adheres to the corporate mission of "helping our customers, driving industry progress, empowering our team, and enriching our motherland". We always prioritize customer interests as the foundation of entrepreneurship, competition, and development for our company. The company's belief that "good products are the foundation of a good enterprise" will grow alongside Jianxin Machinery.
Follow-up visit to customers
During our continuous development and market expansion, our follow-up work for both new and old customers has never stopped. Jianxin believes that customers are the prerequisite for the company's development, and we attach great importance to maintaining long-term cooperative relationships with them. We conduct telephone communication with customers during each operational cycle to ensure the quality of service and guarantee that customers can benefit.
During the operation of the customer's machine, we will conduct follow-up visits to the customer irregularly to understand the current equipment operation status, solve problems as soon as possible, and provide more technical guidance. We will also sort out and analyze some situations fed back by the customer, and feed them back to the R&D department for optimized design, fully applying advanced technology to production practice to provide customers with better and more satisfactory equipment.
We treat every customer with utmost seriousness, always putting ourselves in their shoes and solving their problems. Our commitment is to "ensure quality, save energy, and save money while providing peace of mind". Zhengzhou Jianxin looks forward to collaborating with you to forge your own commercial interests. Our goal is to deliver the highest value services to our users, with every after-sales service employee prioritizing the interests of the users.
Technical Support
With over 30 years of cumulative market operation experience, our engineers tailor solutions for users in over 180 countries and regions worldwide, covering everything from equipment selection to capacity optimization, and even maintenance and repair.
Accessory Service
With multiple service outlets, we can provide you with lightning-fast delivery and quick supply of all complete machines and commonly used parts and wear parts for supporting products.
Service network
Russia, Saudi Arabia, South Africa, Australia, Indonesia, the Philippines, Vietnam, Thailand, Egypt, and many other countries and regions around the world.
Join Jianxin as an Agent • Unlock Mutual Growth
Become a Jianxin agent and gain exclusive access to our full product portfolio, technical support, marketing resources, and global service network to accelerate your business growth.
Six Advantages
Full access to concrete, road & mortar machinery lineup.
Tiered pricing & generous profit margins for agents.
Professional technical training on installation & maintenance.
Free marketing materials & co-branding support provided.
Global logistics network for timely delivery of machines & parts.
Exclusive regional agency rights to protect your market interests.
